Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
- Product Information
- Collections for products
- Obtain the data of your product for the carousel and highlight, this information is observed in the live event (photos, prices, variations, sizes, colors).
Additionally, we collect the following types of personal information from you customers when you perform a live event in the chat (this is configurable)
- Email address
This information can be collected and can be downloaded once the event is over, (as we indicated this information is optional and is part of the chat module settings)
Information about individuals who visit your store, such as web browser details, time zone on the particular device. This allows indicating how many attendees connected from a web or mobile browser and is additionally used to improve the transmission of an event according to the browser
using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files”, collect data including your browser type, and date/time stamps. are electronic files used to record information about how you browse the Site.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.
We do not share any personal information to a third party (email, names, etc).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at